Outage affecting clients in our UK data center
Incident Report for AudienceView Unlimited
Resolved
This incident has been resolved.
Posted Jan 14, 2023 - 04:54 EST
Update
We are continuing to monitor for any further issues.
Posted Jan 13, 2023 - 21:20 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2023 - 21:19 EST
Update
The issue now appears to be resolved, but we will continue to monitor.
Posted Jan 13, 2023 - 21:19 EST
Update
The ISP engineer continues to investigate.
Posted Jan 13, 2023 - 19:50 EST
Update
An ISP technical engineer has been despatched to investigate.
Posted Jan 13, 2023 - 18:41 EST
Update
We are continuing to investigate this issue.
Posted Jan 13, 2023 - 17:44 EST
Update
We are continuing to investigate this issue.
Posted Jan 13, 2023 - 16:39 EST
Update
The problem appears to be originating with our Internet Service Provider.
Posted Jan 13, 2023 - 16:26 EST
Investigating
We are investigating a network issue impacting clients hosted in our Newport data centre.
Posted Jan 13, 2023 - 16:17 EST
This incident affected: AudienceView Unlimited Desktop, Online, Scheduler, Database Connectivity, Email Processing, and API Service.
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