"Invalid timestamp" on Payment Processing via Bluefin

Incident Report for AudienceView Unlimited

Resolved

Issue has now been resolved. Kindly submit an emergency case if you continue to have errors processing transactions

Posted Jul 01, 2024 - 12:36 EDT

Monitoring

Engineers have identified the root cause and applied a fix. We are currently monitoring this issue

Posted Jun 30, 2024 - 16:31 EDT

Update

Our engineers are still investigating the root cause of the Invalid Timestamp error for Bluefin orders. We will provide more information as soon as we have further details.

Posted Jun 30, 2024 - 16:08 EDT

Investigating

We are aware that some users are encountering an "Invalid timestamp" error when processing payments via Bluefin. We are currently investigating this issue and will provide updates as soon as we have more information.

Posted Jun 30, 2024 - 12:49 EDT

This incident affected: Payment Processing.